Salary
competative salary, and benefits
Location
Bridgend
Job Reference
BBBH4522
Job Type
Contract
Posted Date
02/01/2025
Job Details
Opportunity to work with a leading business on an 18-month maternity cover contract.
Why Apply
Enjoy Outstanding Benefits: After probation, take advantage of a generous flexi-time scheme, allowing you to earn an extra monthly holiday.
Make a Real Impact: As the central hub of the service team, you'll play a vital role in ensuring customers receive the highest level of care. Your work directly contributes to customer satisfaction and the smooth running of a global organisation.
Be Part of a Friendly Team: Work within a company renowned for its positive culture, collaboration, and strong team spirit.
What you'll be doing as the service administrator
As a Service Administrator, you'll be the glue that holds the service team together, ensuring every post-sales interaction runs seamlessly. You'll:
- Collaborate with customers, engineers, and internal teams to schedule and oversee service visits and maintenance.
- Handle service-related queries and ensure customers feel valued with quick and professional communication.
- Use CRM software tools to manage service contracts, assets, and customer warranties, contributing to efficient workflows.
- Proactively pursue service opportunities such as contract renewals and product upgrades.
- Maintain stock levels, ensuring engineers always have what they need to deliver top-tier service.
What you'll need to apply for the service administrator
- Strong organisational and administration skills.
- Good general IT skills.
- Adaptability to thrive in a fast-paced, ever-changing environment.
- While not essential, experience with Salesforce, SAP, or similar software systems would be advantageous.
What you'll receive
Competitive salary, a potential bonus and excellent benefits, including a pension, 24 days of holidays, plus eight bank holidays, a cash healthcare plan for routine healthcare needs, optical, dental physiotherapy, well-being, and counselling: state-of-the-art spacious offices and seminar suite, free on-site parking, EV chargers, and free fresh fruit on the first Monday of every month.
About the company you'll work with
- An award-winning global organisation with four international subsidiaries, a friendly culture, and very low staff turnover rates.
- Gained an enviable reputation for being a stable, considerate employer with excellent career development opportunities and innovative, market-leading products.
- Sigma Recruitment has placed dozens of people within the hiring business and can personally vouch for its reputation as a stable, fair, considerate employer with a good culture.
Apply Now!
Take the next step in your career and join a company that values its team as much as its customers. Don't worry if your CV isn't up to date-click apply, and we'll guide you through the process. Alternatively, give us a call quoting Service Administrator to discuss the role further.
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Job Skills: admin, administrator
