Candidate FAQs

• Not straight away due to commercial sensitivity, if you are interested let us know, we can then arrange a call and if you pass through the pre-screen we will provide information on the company (unless it’s a fully confidential position).
• We will not present your CV to any client without your express verbal consent!

• Not always at this point, it’s more of a speculative contact to generate interest in the position.
• If you are interested reply with an updated CV and we can evaluate the CV against the client criteria. If we don’t think it fits, we will let you know.

• If you wish to pause or no longer receive these messagesEmail info@sigmarecruitment.co.uk or reply to any SMS we’ve sent with “unsubscribe” or “pause” and your full name. For pause, please confirm the length of the pause in months. Note if you do this, we will not be able to keep you updated with our latest jobs.
• If you wish for us to delete your details from our database, then please email info@sigmarecruitment.co.uk or reply to any SMS with your full name and the word DELETE

We would have picked them up via one of the following:-

1. An application that you made via one of the job boards we use, for example, CV Library, Totaljobs, Monster, JobsInWales, Indeed, Jobsite, Reed or an application/registration via the Sigma Recruitment agency website.
2. You may have emailed your CV to us.
3. We could have picked your CV up via the external database of one of the following job boards CV Library, Totaljobs, Monster, JobsInWales, Indeed, Jobsite or Reed.
4. You could have signed up for the live jobs alerts on our website.

NOTE you would have received a “welcome email” when we collected your details, and you would have been given the option to opt-out. You can opt-out anytime by emailing info@sigmarecruitment.co.uk or calling us on 02920 450100. If you don’t want us to retain your details, we will delete them immediately.

We acknowledge all applications via e-mail, if we think that you are suitable for the role then we will contact you to discuss the role within 3 working days. If we have not contacted you by then it could be that we felt you were unsuitable for the role or that we have not received your CV. Please check your email to see if you have received our automated response, which confirms that we have received the CV. If you really think that you are suitable and we have got it wrong then please give us a call and we will explain our decision, CV’s can be very ambiguous and we can make mistakes as well!

No, we screen all applications and call suitable applicants to discuss the role and make them aware who the end employer is.

• We have contacted you under legitimate interest, for more information see our privacy policy.
• We have your CV/profile on file because you either applied for a position (through our website or a job board), uploaded a CV/profile to our website, you added your CV to a database that we have access to, for example (Totaljobs, Monster, CV-Library, Reed, Indeed) or responded to a message we sent via LinkedIn or other social media. For further details on how we obtained your data, how we process it and how you can object, please see our privacy policy.
• Even if you are not actively looking, Sigma Job Alerts can benefit you by keeping you updated with market trends and salaries. And you never know your dream job might crop up.
• Don’t worry. We will never send your CV to clients without obtaining your consent, either verbally or in writing (email).
• If you don’t want us to contact you, follow the opt-out process below.

Opting out of communications – you can opt-out or pause communications at any time. 

• Pause – to pause messages via email or SMS, please reply “pause” to the email or SMS we’ve sent stating the number of months to pause for.
• Email – to unsubscribe to emails, please click unsubscribe at the bottom of the email that we’ve sent you, or reply with unsubscribe. 
• SMS – to unsubscribe, please reply “end” or “stop” to any SMS we’ve sent you.
• Delete your details – if you wish us to delete your details from our database, please email info@sigmarecruitment.co.uk with your full name and state “delete”. This will not apply to personal data provided to us as a result of recruitment services we have provided to you or a potential employer.

Flexible opt-out

If you wish to opt out of one or more methods of contact but are happy to be contacted by another please email info@sigmarecruitment.co.uk with your full name, and state which methods you want to unsubscribe from, for example, please unsubscribe from SMS/text, but continue to email and call me. Or please unsubscribe from email and SMS but continue to call me.

Caution on opt-out

If you opt out, but we see you are active again on the job boards, apply for a position handled by Sigma Recruitment, submit details on our website, engage with us on LinkedIn or submit details via email. We may contact you again, as it is reasonable to assume that you wish to be made aware of new jobs, and recruitment services again. If you don’t want to be contacted by Sigma or other recruitment agencies, remove your details from all the job boards you registered with; if you are active on the job boards, there is a risk that recruiters will contact you. If you don’t want to be contacted specifically by Sigma Recruitment, then email info@sigmarecruitment.co.uk with “permanent unsubscribe”. For clients or prospective clients, it’s likely that we will contact you again if you move to a new company with a new business email address, and or new telephone numbers. 

Note

If you opt out of all communications, we will not be able to keep you updated with our latest jobs, and you may miss out on some fantastic opportunities.

This could be for any number of reasons, sometimes clients are specific about industry sector experience, for example they might have told us that they only want to see candidates with automotive industry experience. It could also be that based on the information that we hold on you we don’t think that you would be interested for example, if you told us that you were looking for a minimum of £25K and the vacancy is paying £22K. If in doubt then please call and we can double check.

• NO, we take our IT security very seriously. We have robust systems in place to prevent both external and internal threats to the data we hold falling into the wrong hands.  We will never sell your data to any third party.
• We will NOT send your details or CV to anyone without your express consent.
• Of course, if you wish us to remove your details, please let us know by emailing info@sigmarecrutiment.co.uk and we will do so.

Privacy Policy – for more details on how we handle your data please see our privacy policy. 

• We don’t have salary information on file for every candidate. Let us know what salary you are looking for and we can keep this in mind moving forward.

• NO, we never send your CV to any client without an in-depth telephone screening interview.

1. Not interested in this job, but happy for us to keep in touch please reply via email or SMS with “NI”.
2. No longer considering any new positions, but happy for us to keep in touch reply with “NL”.
3. No longer looking and would like us to delete your details (you will miss out on hearing about any new jobs), reply with “DL”.
4. If we don’t hear from you we will store your details and contact you regarding other jobs inline with our privacy policy.

You can also email us at info@www.sigmarecruitment.co.uk or call us on 02920 450100. If you don’t want us to retain your details we will delete them immediately.

YES, you can apply and be put forward for as many roles as we deem you suitable for. If you get an offer from more than one client the decision will be yours as to which one you accept.

NO, we will never do this, we only present your details to a client after we have spoken to you about the vacancy, the company and received your permission to do so.

Sigma Recruitment is a reputable recruitment agency with many years experience in the sectors that we cover. We have in-depth market knowledge and will therefore be aware of many vacancies that are not advertised in the press or through other agencies. We also manage your application and will liaise with the client on your behalf. Sigma Recruitment can also give CV feedback, interview advice and negotiate salaries at offer stage.